CD-ROM

You and your customers should see eye-to-eye. With DST Output's CD-ROM viewing and archival solutions, you can. Our CD retrieval solutions allow your customer service representatives and intermediaries (such as brokers, agents, providers, etc.) to quickly and easily access accurate images of printed customer documents.

Your customer service representatives can retrieve and view online electronic images of documents as they appear on the printed copy your customers receive, including logos, personalized pie charts, and custom graphics. When everyone is on the same page, the chances of first-call resolution greatly increase.

DST Output's CD solutions provide the viewing software and all the data created in your business documents in one fully self-contained application. This approach allows you to access, retrieve, view, e-mail, and print customer statements and documents as a PDF file - regardless of your input data stream.

Our state-of-the-art software makes searching for and retrieving information quick and efficient. We support indexes up to 255 data fields, and use up to five criteria at a time for each search. Our output expertise can help to improve your customer response time as well. CD-ROM viewing solutions put electronic images of customer documents at the fingertips of your customer service representatives by the time the printed documents arrive in your customer's mailbox.