Integrated Print and Electronic Communications
Receive data and seamlessly process and deliver payments and
other information through the chosen communications channel,
in either print or electronic format.
Explanation of Benefits (EOBs)
Member or Provider EOB — Print
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Leverage the benefits of our design capabilities to transform your EOBs into powerful, more easily understood customer communications, and reduce your call center volume and costs. These also can be sent electronically with our EOB suppression option. |
Member EOB — Electronic
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Engage a growing number of Web-savvy customers via the Internet to create self-service functionality, and thereby reduce your operational costs while improving data entry timeliness. You also can build in personalized, clickable marketing messages. Customers can log on to view their EOBs and claim status information in real-time, which reduces their status inquires. |
Provider EOB — Electronic
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Maintain your provider relationships with online communications vehicles that provide timely and complete information about the status of claims, payments, and eligibility. |
Electronic Funds Transfer (EFTS)
Our secure EFT or electronic check capabilities reduce
paperwork, postage, and the possibility
of fraud. Effectively manage your cash flow and ensure timely
payment cycles by
staging the release of your check cycles.
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