Telephony Provider Case Study

Telephony Provider Streamlines Statements With DST Output Technology

Because many of our customers are large, multi-site companies, we are often asked to bring in data from multiple streams and consolidate it into a single statement. One telephony provider requires a statement to include landline service, local long distance, and cellular service on a single statement. The data comes to us from several sites at various times. Before processing, the pre-processor matches the data and verifies it is current before consolidating. If it is not current, we notify the customer, who sends a new data stream. We then combine all data into one statement that is mailed in a single envelope — greatly reducing printing, paper, and postage costs.

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