Cellular Case Study

Cellular Company Benefits From DST Output Exact View® Technology

Not all companies require complete, detailed statements to be sent to customers each month. In the case of a cellular provider, the company asked us to process and send a conveniently sized summary statement to its customers. We provided a solution that sends the summary statement to the customer and another, highly detailed statement, to the company by way of our Exact View® product. The Exact View® statement allows customer service representatives to view both the summary and the detailed statements when a customer calls with a question. In addition, the two Exact View® statements fulfill the legal requirements for archival records. The company saves considerably on paper and postage costs each month.

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