Did you know? DST Output…

Profile

• Three operation centers in the United States:
      El Dorado Hills (CA), Kansas City (MO), and Hartford (CT).
• Two locations in Canada: Toronto and Ottawa
• More than 1.2 million sq. ft. of combined production space
• More than 180 high-speed production printers, including technologically
      advanced full-color digital presses
• More than 265 state-of-the-art inserters
• More than 3,000 associates in North America

Market Expertise

• Communications – wireline, wireless, cable TV, and direct broadcast satellite
  DST Output services 4 of the top 10 wireline providers; 5 of the top 10 wireless providers; and 5 of the top 10 multichannel providers.
• Financial services – mutual funds, retirement, brokerage, banking, and consumer finance
  DST Output services 33 of the top 50 fund complexes; 3 of the top 10 brokerage firms; 2 of the top 10 defined contribution providers; 10 of the top 50 banks; 2 of the top 10 trust banks; and 3 of the top 10 consumer lending organizations.
• Insurance – variable annuity, life, personal lines of property and casualty
  DST Output services a top 10 life insurance carrier; a top 10 annuity writer; and a top 10 property and casualty carrier.
• Healthcare – large payors, third-party administrators, hospital organizations, and pharmacy benefit managers 
  DST Output services one of the top 10 Blue Cross & Blue Shield organizations; and one of the top 10 healthplans.
• Utilities – electric, water, natural gas, and propane
  DST Output services a top 10 propane provider; a top 10 electric utility; and a top 10 waste management provider.
• Other markets – pharmaceutical, high tech, package delivery, transportation, and direct marketing
  

A Processing and Output Powerhouse (2007 U.S. Operation Statistics)

• Produced 1.9 billion printed statements
• Printed 15.1 billion images
• Loaded more than 407 million e-statements
• Processed more than 10.1 million e-billing payment transactions
• Processed more than $860 million in e-billing payments
• Stored more than 5.3 million e-consent document entries
• Loaded more than 423 million e-documents for CSR Web presentment
• Processed approximately 1.7 billion images on CD/DVD
• Number one document scanning and imaging service provider in Canada

Recognition for Innovation and Excellence

• Xplor International, awards its Lifetime Achievement Award to Frank Delfer, DST Output executive vice president, in 2008.
• MPTQM certified by the U.S. Postal Service in all three regional operation centers including West (El Dorado Hills, CA), Central (Kansas City, MO) and East (Hartford, CT).
• DALBAR ranking for ten mutual funds (out of top 25), one brokerage firm (out of top 10) and seven defined contribution statements (out of top 20) designed by DST Output for clients in 2007.
• IndustryWeek magazine named West operation center one of the "Top Ten Best Plants in North America" in 2002 and 2007, a five year award. East operation center was named in Top 21 in 2007.
• Federal Express has awarded DST Output a "platinum" rating for outstanding performance.
• U.S. Patent office has issued 28 patents to DST Output for production-process innovations.
• Three-time Visionary Award winner from Exstream Software (2004, 2005, 2007).